Energy Analytics

We use patented technology to analyze meter data (the same data we use to calculate your bill) to determine how much energy your major appliances consume. This is commonly called disaggregation.

Disaggregation is the process that takes usage data from your meter and identifies individual appliance types within the home that are actually using the energy. Basically, appliances like air conditioners and electric heating leave distinct fingerprints in your energy use data. With the right software algorithms, usage of specific appliances can be identified and estimated.

It may take some time for our algorithm to learn how you tend to use energy throughout the year. Also, the algorithm is designed to take into account how a typical home uses energy as the default behavior for a given geographic region. You can improve the accuracy by completing the home profile.

Any energy that cannot be attributed to one of the appliance categories will be categorized as "Other." The "Other" category can contain energy usage from hair dryers, mobile chargers, alarm systems, irons, vacuum cleaners and other miscellaneous appliances. On average, these account for 10% of home coverage, and are variable by region and season.

Yes, if you would like to opt out, please call us at 1-800-521-6144.