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Restoring Power Outages

These are the steps we take when restoring power as we work our way toward your home.

1

Transmission Lines

These high-voltage lines carry electricity from the generating plant to the substation.

Illustration of two power line towers with a utility truck beneath, set against a green gradient background.
2

Substation

This is where Ozarks receives electricity to distribute to members. Restoring power to a substation can restore electricity to thousands of members.

Outline of a building with arched entrances and trees on a green gradient background.
3

Facilities That Benefit Everyone

Next, we repair main lines from the substation that serve hospitals, police stations and other services we all rely on.

Outline of a hospital building with a cross symbol and an ambulance on a green gradient background.
4

Homes and Businesses

Now, we repair power lines that serve multiple homes and businesses.

Outline of two storefronts on a green gradient background; one with a flat roof and the other with an awning.
5

Individual Members

Finally, if any members are still without power, we visit each one individually. These repairs take the most time.

Outline of a house with trees and a bench on a green gradient background.

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